1 reviews | Active since Aug 2013
horrible ... horrible .... horrible ....
<p>On the 21/06/2017 I phoned Vodacom Cancellations on ********** …. Spoke to a “Theboka” and asked him to cancel the following contracts “0726**6944” and “0726**7286”</p> <p>Today I find out, that he was a useless *********** imbecile who cancelled the wrong contract. The contract that he cancelled is “071**72441” which is with my father. I was furious. After spoking to 5 people at Vodacom, that refuses to help me… I got through to a “Andrea” this lady promised me that this mess, Vodacom mess will be sorted out in 48 hours ….</p> <p>Now I remember, tomorrow is Friday, the start of the weekend … another mess, nothing will probably be done … this 48 hours does not include the weekend ….</p> <p>I am so sick and tired for being taken for a ride, by “***********” people that does not do their work, but when pay day comes wants their big fat pay check for doing nothing and messing with other peoples life’s….</p> <p>It is not them, the problem is always you.</p> <p>Vodacom does not deliver horrible service, you are the problem.</p> <p>They don’t mess up, it is only you that mess us.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
