CM
Complainant M

1 reviews | Active since Nov 2014

15 Dec 2016, 09:03

Horrible Horrible experience- never again

<p>I really dont know whats happening with vodacom, i was supposed to receive my phone, it was returned twice, now they are telling me that i have to do another order as that order will be cancelled. So now i have to do upgrade for the third time, you must be joking in a month. and dont just respond with the automatic response, follow up on the matter and give my my phone as i am not going to do the third order....pathetic service</p>

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Replies (1)
Vodacom
Vodacom's reply15 Dec 2016, 11:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team