CM
Complainant M

1 reviews | Active since Nov 2014

13 Dec 2016, 18:53

Horrible Horrible experience

<p>I think after this upgrade i am done with Vodacom. Okay my phone was supposed to be delivered by RAM and i did not have my id with me but my licence and certified copy of id they told me that they could no deliver my phone. So now i want to set up another delivery date, vodacom is telling me that i must call RAM, and when i call RAM they tell me that i must call vodacom. Such a hussle to get upgrade</p>

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2016, 07:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team