1 reviews | Active since Aug 2016
Horrible horrible!!!!
I can’t believe Vodacom!!!!!!!!!!!
In March I requested a quotation to see how much I owe if I want to settle the amount, on the quotation it states that I have till the 23rd of March to pay the early cancellation amount. I went to a Vodacom store on the 20th of march and paid everything in full.
On the 11th of April I receive an email saying I still need to pay a certain amount.
Now I look at my credit score and it says my account with Vodacom is in arrears?????!!!!!!How the HELL is this possible when I’ve been paying every freaken month on top of that lump sum payment I made on the 20th of March????
How do you send me an invoice on the 11th of April and today it’s the 18th of April and now my account is in arrears?? PLEASE HELP ME UNDERSTAND
YOU GUYS ARE MESSING UP MY CREDIT PROFILE, YOU BETTER FIX IT AS IN YESTERDAY!!!!!!
I’ve been such a loyal and well paying customer all these years and you do me dirty like this!!! How disgusting
Stay away from Vodacom if you can Please
When will I be contacted regarding this ?
When will I be contacted regarding this ?
Are you guys that useless that you can’t even get back to me???
Are you guys that useless that you can’t even get back to me???
My issue is that , you guys say I missed my march invoice, my Vodacom bill is settled via debit order each month, how is it my problem that you guys didn’t debit me????????? Please make me understand this part!!!!!
The invoice that you say is outstanding, I only received it in April so I don’t understand how am I in arrears when I went to a Vodacom to settle my contract amount, my bill is settled via debit order each month so how it is my problem that payment was not done? How is my account in arrears when I received the invoice in April and in April already my account is in arrears???????
Please make me understand
My issue is that , you guys say I missed my march invoice, my Vodacom bill is settled via debit order each month, how is it my problem that you guys didn’t debit me????????? Please make me understand this part!!!!!
The invoice that you say is outstanding, I only received it in April so I don’t understand how am I in arrears when I went to a Vodacom to settle my contract amount, my bill is settled via debit order each month so how it is my problem that payment was not done? How is my account in arrears when I received the invoice in April and in April already my account is in arrears???????
Please make me understand