RS
Ritesh S

1 reviews | Active since Oct 2011

20 Mar 2023, 15:13

Horrible Home Internet Service

This has to be the worst service ever in respect of HOME LTE INTERNET SERVICE. This service was taken about 3 months ago. The worst ever service, it hardly ever works, speeds are super slow. Customer Care from Vodacom is extremely bad. Full of excuses and play the blame-game. Hardly ever can use effectively. Very often its down or no signal. I am PAYING for a service that is below grade and non operational. Complaints have been escalated in Vodacom but not rectified. Horrible service. Please can this be rectified immediately. We work and study from home and this is costing us time and money, alot of money. Please urgently contact me to rectify.

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Replies (1)
Vodacom
Vodacom's reply20 Mar 2023, 15:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team