Horrible Fibre Service

I've had Vodacom Fibre installed at my house (much to my dislike, but they have the infrastructure in my complex) because of all the bad reviews I've read about them and guess what? They proved the reviewers right. As of now it has been 2 weeks since the Fibre was installed (which happened literally the day after I ordered it) and my router has still not been configured (which only they can do, sadly).

I've phoned more or less 20 times now, to only get ONE consultant who actually tried to assist me (Jason) and phoned me back with an update. The rest are all generic responses much like the one I'll get on this review (Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team)

So... If you do have a choice, stay faaaaar away. They are horrible. "leading network" my ass.