Horrible fibre installation service and zero customer care

To say I am disappointed is an understatement, I am actually hurt by the treatment I have received from Vodacom in the past 2 full months. From getting empty promises to install my fibre, to having to call multiple times and be made a fool of by consultants and team leaders… to finally having an installation happen only because I now complained on social media. But guess what that fibre works for 2 days and for a week I’ve had to go back to begging Vodacom.

Sure, it can be argued that I can simply join a different network but unfortunately for me only they have coverage in this area I relocated from Cape Town and moved to. This I’ve been super sick but unable to work from home coz I don’t have coverage and the staff at Vodacom and Vuma who they allegedly merged with are treating me like a fool and joke. If anyone has other options I’d never advise them to take this one up. I also wish I had other options coz wow 2 months is too long and I’ve wasted so much airtime, money and been stressed cause of this since I can not work from home and must leave the office late yet month I’ll have to pay for this service 😔💔💔💔