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Molebatsi R
1 reviews | Active since May 2019
11 Aug 2020, 07:28
Horrible experience with VODACOM
I had a Sim only data contract which i settled in October 2019 and Vodacom hasnt updated that i have paid them. On my credit profile its still shows that i owe them and my account is in arrears. This has affected my credit score tremendously, i called vodacom several times with no assistance. I wouldn't recommend this network service provider to anyone, my experience with them was unpleasant.
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Replies (2)
Vodacom's replyOfficial
11 Aug 2020, 08:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2020, 08:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MR
Molebatsi R's updateReviewer Update
17 Aug 2020, 12:38Hi Vodacom, i havent received any feedback from you
MR
Molebatsi R's update17 Aug 2020, 12:38
Reviewer Update
Hi Vodacom, i havent received any feedback from you