1 reviews | Active since Feb 2018
Horrible experience with Vodacom
There has been ***** on my contract account . This happened without my consultations. I registered my complain with relevant department and completed all paper work formalities. Its now more than 2 months I have been asked to go from one department to ther department. I have been asked to pay amounts which I did also. But all in vain without any outcome. Finally I am forced to raise my voice on your website.
Details of call references and case references if vodacom is reading this.......
Reference: 1- ********** ********** EC-1J8Y-3N9H2Z Your query EC-1J5C-21NDEF was resolved. ***** was confirmed and necessary credits were requested on your behalf. Enquiries: ********** Reference: I **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team