Horrible Experience, but I still want to port to your network - please take my money

I've been trying to port to Vodacom for the past week. I went to the Canal Walk Vodacom Store, where I purchased a new sim card and submitted a port request. I was told my number would be ported to Vodacom on Monday March 19 2018.

The port failed, and after calling the porting helpline ( ********** ), I was told that the store had not submitted the new sim card number, hence the port failed. They could not take the new sim card over the phone and I had to go back to store, and I went on Thursday March 22.

On Tuesday, March 27th I called the porting helpline again, and this time I was told the sim card is not RICA'd. I need to go back to the store and RICA. I then proceeded to the store (and it took over half an hour just to get service here). This is the same store, Vodacom Canal Walk.

The lady who assisted me said she had sorted everything, and she assured me that the port would go through on Tuesday March 27th 2018.

I wake up this morning and to my surprise the number has still not been ported and at this point I don't know what to do.

I know Vodacom is neither the cheapest network provider in the country, nor is it the best. Even with this atrocious customer service I've received, I still want to port to them. But no one seems willing to assist with this. Do you just not want people to port to your network?