VN
Vyshnavee N

1 reviews | Active since Oct 2019

09 Oct 2019, 20:57

Horrible experience at Vodacom

I had the most horrible experience ever!!! The customer services were always appalling. I've been **** to by most advisors. I've cancelled off my account in August and I was told my last invoice will be in September however they still continued to happily debit my account. Vodacom is the worst mobile service provider ever! Not forgetting the rude agents who don't even know what they are doing in the first place

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Replies (2)
Vodacom
Vodacom's reply10 Oct 2019, 07:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply25 Oct 2019, 14:33
Official
Dear Customer 

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance