Horrible Experience.

Good day,

My name is Johnnie Nicky Prens id number ***.I submitted a claim more than a month ago at vodacom Oudshoorn. I borrowed the money to travel for more than 300 km just to get to a vodacom store, just to find out that white woman from that store didn't sent all the documents that I gave to her on the 13 the of July 2019.I don't have money to go back and do the same simple thing all over again. That is vodacom's problem not mine and I want this mess sorted out before tomorrow or else I WILL NOT PAY FOR SOMETHING I DONT HAVE, FINAL!!!!CALL VODACOM OUDSHOORN AND GET RID OF THAT LAZY WOMAN THAT DONT WANT TO WORK.I will not go back there and also why do you people add R100 for debit order fees on my account but I called vodacom to stop that payment method because I pay cash at FNB atm. Is this the type of service you offer to trust worthy clients.I want complaints department contact details also.If you ignore me every time I will report everyone of you.GOD DAMN It.I'm sick and tired of this nonsense. I pay every month my full amount or is this a big **** of vodacom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,