1 reviews | Active since Aug 2016
Horrible experience
Vodacom please help me I just want to do a simswap for my number but everytime i call your call center I'm told that my number was put under contact with some company by the name of Rmcs or Rmsc I have no idea how my number was put in contact, i don't know who is paying for that contract and how. I have never signed for any contract my number has been on prepaid ever since i got it. Please remove my number from whatever subscription you have it under. Its been days now and nobody can help me. Pleaaase help me i just want to do a sim swap that's all.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised you accordingly.
Regards
Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised you accordingly.
Regards
Consumer Website Team
Best regards,