Horrible delivery service
I app**** for blackfiday data special in November 2022. The data sim contract was approved and sent sim for delivery. RAM courier never delivered the SIM card and sent it back to vodacom, I was never given a tracking number for the order and RAM never contacted me to schedule the delivery. I’m so annoyed because after calling vodacom and RAM numerous times, the contract was canceled and I lost on the offer. RAM is a nightmare, I hope Vodacom stops using them.
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Vodacom's replyOfficial
28 Mar 2023, 13:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Mar 2023, 13:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team