CS
Cleopatra S

1 reviews | Active since Dec 2015

15 Dec 2015, 08:14

Horrible Data Billing and no response from Vodacom

Your horrible response to my previous report did not assist me . Vodacom correct the data and billing issue on my account I***-7. You have over charged me to R3000.00 while I pay 400 for 2G and my 2G was not finished. The first investigation was done with out a report by Vodacom, you open another investigation still you don't find a reason why you charging me so much. Now you want me to pay 12000. That is madness really. I have been in your offices 50 times but you not assisting me, This poor account management is affecting my credit record please sort it out now. From August now is December horrible. <br> <br> VERY VERY DISAPPOINTED WITH Vodacom DATA MANAGEMENT AND BILLING

0
Replies (1)
Vodacom
Vodacom's reply15 Dec 2015, 09:26
Official
Hello kagiso01,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team