1 reviews | Active since Feb 2020
Horrible customers service
I don’t even want to give them one star because what I’ve experienced this year so far isn’t even worth a star.
So this morning Vodacom calls me. I told them I’m at work. They guy told me he isn’t a sales person and just want to inform me about something. He started telling me how much data I use and what I pay for it and blah blah blah (as if I don’t know how much I use and pay). He then start telling me I can pay more and get more data and started trying to sell a different package. I told him I’m not interested. Before I even could finish my sentence ( in a very professional way ) he just puts the phone down in my ear. Very rudely because he didn’t get his way.
I’m very tired of this unprofessional service that you guys give and as soon as my contract is paid off I won’t ever open another one by you again. This isn’t the first time this has happend.
Very disappointed in your way of doing “customer service”
