TT
Thokozile T
1 reviews | Active since Jul 2018
22 Aug 2020, 09:24
Horrible customer services
I have been trying to call the call center but I am not able to speak to a consultant. I needed assistance, I lost internet connection from last night. IVR machine is not user friendly, and when chatting to consultant they end the chats. I am so irritated, they are expensive, with horrible service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Vodacom's replyOfficial
22 Aug 2020, 11:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Aug 2020, 11:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team