Horrible customer service to long standing customer
Terrible service. Placed an order through online sales. Ram had wrong contact numbers, returned my order, I had to call several times and was told that I need to call back every time. I called again today and had the same response to call back on Monday. Horrible customer service
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Vodacom's replyOfficial
08 Jun 2019, 13:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jun 2019, 13:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team