RM
Rene M
1 reviews | Active since Jun 2020
14 Jan 2021, 10:15
Horrible customer service
Vodacom customer service is disgusting!!! We have paid R3800 in October 2020 and still our account has not been updated, after multiple emails to team leaders and pop@vodacom no activation of account!!!
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Replies (2)
Vodacom's replyOfficial
14 Jan 2021, 11:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2021, 11:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RM
Rene M's updateReviewer Update
14 Jan 2021, 11:48I don't know how you are going to contact us but his account nr is I***5. Very concerned that only once posting on here that someone replies!!! I need our account updated today!!!!!
RM
Rene M's update14 Jan 2021, 11:48
Reviewer Update
I don't know how you are going to contact us but his account nr is I***5. Very concerned that only once posting on here that someone replies!!! I need our account updated today!!!!!