1 reviews | Active since Sept 2026
Horrible customer service
I wish there was an option yo give 0 stars. Firstly, when I moved, I had no internet access for a whole MONTH. I called vodacom every single day and got the run around. Finally I had a complete meltdown over the phone and they finally helped me. Now they cancled my debit order and then closed my fibre line with no warning. I haven't had internet for 5 days. I made payment of the outstanding amount, but they've apparently cancled the line??? I can only imagine how long and frustrating this battle will be. I work from home and need a stable internet connection. Last time I spent over R500 on data, which I was told I would be reimbursed for; not only was I not reimbursed, but I was charged for the month I didn't have internet access. Now I am once again having to spend extra money on data for a service I already pay for. I already cancled my phone contract with vodacom, which I had for 26 years, and now I think I'll cancle the fibre as well and get a provider who doesn't treat their customers like they couldn't care less about keeping their business. Absolutely SHOCKING service!!!! 😡😡😡
