Kk
Keneesha keneesha.petersen
1 reviews | Active since Jul 2024
05 Jan 2026, 08:11
Horrible customer service
I begged Vodacom for months to help me, but they continue to ignore me. Every month I call and I email to ask them to change my contract then they say it's done but then Every month I see nothing changed and I need to pay them more and more. I need this fixed now not next month
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Vodacom's replyOfficial
05 Jan 2026, 09:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2026, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team