1 reviews | Active since Dec 2016

12 Jan 2022, 12:43

Horrible Customer Service

I have been a Vodacom customer for many years, I dont even remember how many. With multiple contracts. That sad part is the nearest store to me is the Tablebay Vodashop. The service in the store is horrible.

I have been there twice, and both times encountered staff with horrible attitude. Last night one of the consultants screamed at me, and that is where I draw the line. Never in my life have been so humiliated. Do something about your staff please!!!

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2022, 14:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team