Horrible Customer Service
I have been a Vodacom customer for many years, I dont even remember how many. With multiple contracts. That sad part is the nearest store to me is the Tablebay Vodashop. The service in the store is horrible.
I have been there twice, and both times encountered staff with horrible attitude. Last night one of the consultants screamed at me, and that is where I draw the line. Never in my life have been so humiliated. Do something about your staff please!!!
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Replies (1)Vodacom's replyOfficial
12 Jan 2022, 14:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2022, 14:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
