horrible customer service

dont recommend, was advised I can only cancel my services on the 1st. Then advised that i cannot cancel my insurance on the phone, only to go to the store and told that i cannot cancel my insurance in store i need to call in.

After calling in again i cancel my insurance on the 5th, and now need to pay the entire amount?

When i told the agent the predicament they said "there is no one here that can help you"

I am literally being charged for something that is not my fault.