Horrible customer service

Vodacom are absolutely useless!!

I app**** for a new contact online over a month ago and they told me my device would be delivered with in 5 days.

After the 5 days I had still not received anything and when I contacted the courier company I was told that my device was not handed over to them and when I contacted vodacom with this they told me that there was an issue with my delivery.

Vodacom called me and told me that I had to cancel my contract and apply again, I have tried multiple times by emailing them and calling them however no one responds to my email and every time I call my call gets dropped.

It has been over a month and I still have no idea what is going on with my device and yet they are quick enough to still send statements.

I would not recommend Vodacom to anybody, truly horrible service.