CA
Cynthia A
1 reviews | Active since Mar 2023
30 Mar 2023, 21:20
Horrible Customer service
Without any written agreement an order was opened under my address now I'm struggling to get this cancelled which means, the other service provider can't come and activate our fibre.
Dealt with a very rude consultant over the phone who kept speaking over me and this Clint Williams who went and created this mess just ignores us.
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Vodacom's replyOfficial
31 Mar 2023, 07:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Mar 2023, 07:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team