Horrible Customer Service

<p>I recently opened a new contract with Vodacom Online. I mentioned in my application that I currently have a Cell C prepaid number and would like to port this number to Vodacom and put the new contract on this number. A couple days later the phone was delivered but there was no SIM card included. I phoned Vodacom After Sales and they instructed me to go to a Vodacom Shop and get my SIM card from them. I did this and after battling with them for more than an hour (Because apparently they have no connection with Vodacom Online and did not know what was going on, which is really pathetic) I finally received my ported Vodacom SIM card. They then told me that they cannot activate my contract on this number and that I should contact Vodacom Online again for this. After contacting After Sales again I was just told that they have sent the number for activation and that my contract should be active on my number between 48-72 Hours. Two days later I phoned again and asked what was going on and all they said was they were sending the number again for activation and that it should definitely be active within a few days. I waited another 2 days and still my contract was not active on my number. I phoned Vodacom After Sales AGAIN and said they must escalate this matter and get back to me as a matter of urgency. I waited another two days and did not hear ANYTHING from Vodacom. I phoned After Sales again and one of the agents told me it could take up to 14 days to activate the contract on my number (This is absolutely rediculous and unacceptable). I then asked to speak to the After Sales Team Leader who told me that they will look into this and keep me up to date as to what is going on. Another day has passed and I have received absolutely no feedback from Vodacom regarding this. I have never received such bad service from ANY service provider. I am really considering cancelling this contract and going to another Service Provider which I am sure will provide me with much better service. If this issue is not resolved within a few days I will cancel my contract and go back to Cell C.</p>