Horrible customer service

Good day

On Wednesday 26 March (around 14H00-14:45)I went to Vodacom Rosebank port my Sim, the person who was assisting me was Wendy. I explained to her that the day before I had called customer care to assist with porting and the personal told me to buy a sim card port it myself unfortunately I experienced difficulties with that.

She sarcastically rep**** " the thing is you south African think you know everything " when I asked here what she meant by that she started whispering to the lady that was seated next to her. She then told me I cannot port my Sim after two months, I then explained to her that customer care told me I can port after two months. She then told me that " we can not do things your way here" we started exchanging words.

Because I was so annoyed I left side, I truly think she did not get proper customer service training she doesn't deserve to work for Vodacom.

Thanks