JC
Janette C
1 reviews | Active since Sept 2020
18 Sept 2020, 10:46
Horrible Customer Care - Vodacom
I have requested help regarding my Fibre line - no one helps me with the problem, they only send an email to someone else at Vodacom but no person physically resolves the issue. The technician made an appointment and didn't show up - when I called he clearly cancelled the call everytime.
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Vodacom's replyOfficial
18 Sept 2020, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Sept 2020, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team