SN
Siphatho N
1 reviews | Active since Mar 2020
07 Feb 2022, 20:16
HORRIBLE CUSTOMER CARE & BILLING
My experience with vodacom has turned horribly sour and it’s evident that customer care is not a priority, i am owed money by them yet they are reluctant to clear up my balance. This gross negligence from their side is causing a ripple effect on many aspects regarding my credit score and financing opportunities.
Shame on vodacom for taking a posture of acting in bad faith and poor customer care.
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Vodacom's replyOfficial
08 Feb 2022, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2022, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team