NM
Nombulelo M

1 reviews | Active since Aug 2017

11 Aug 2017, 12:21

Horrible customer care

<p>Sales person at Vodacom campus square sold me a contract that was different to what I signed up for now I'm getting statements & threats from Vodacom saying my account is in areas mean they debited my account for incredible amounts I know nothing about amounts I never signed up for, then they go & block my line 4months of none stop nonsense from Vodacom</p>

0
Replies (2)
Vodacom
Vodacom's reply11 Aug 2017, 12:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Aug 2017, 16:23
Official

Dear Nombulelo Masango,

Thank you for your patience.

Our records reflect that your query has been addressed.

Regards,

UW