HB
Hector B

1 reviews | Active since Mar 2020

23 May 2024, 10:10

horrible customer care

vodacom's ****ing desperate consultants behind the desks have given me empty promises when i demanded my data contract to be cancelled as i never wanted to continue with VODACOM because my contract has ended. they are all ruthless and don't care if wether i would still afford to pay the monthly bill or not. Vodacom data is expensive. minutes are expensive i have ****** for the past four years in this contract. **** vodacom. how many times have i contacted their customer care demanding them to terminate the contract and switch me to prepaid. none of those consultants have done nothing about it.....**** them all

0
Replies (1)
Vodacom
Vodacom's reply23 May 2024, 12:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team