HB
Hector B
1 reviews | Active since Mar 2020
23 May 2024, 10:10
horrible customer care
vodacom's ****ing desperate consultants behind the desks have given me empty promises when i demanded my data contract to be cancelled as i never wanted to continue with VODACOM because my contract has ended. they are all ruthless and don't care if wether i would still afford to pay the monthly bill or not. Vodacom data is expensive. minutes are expensive i have ****** for the past four years in this contract. **** vodacom. how many times have i contacted their customer care demanding them to terminate the contract and switch me to prepaid. none of those consultants have done nothing about it.....**** them all
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Replies (1)Vodacom's replyOfficial
23 May 2024, 12:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 May 2024, 12:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
