CM
Chwayita M

1 reviews | Active since Aug 2016

18 May 2017, 00:06

Horrible customer care

<p>Vodacom has the worst contact centre customer care ever! I honestly don't know why I bother calling them because none of my queries are ever resolved and the agents have no way of speaking to customers. Utter nonsense! I've had an on going issue with my data since January and it still hasn't been resolved! Thinking of switching networks, I've had enough!!</p>

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Replies (1)
Vodacom
Vodacom's reply18 May 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team