MN
Mbali N
1 reviews | Active since Feb 2020
22 Aug 2024, 03:16
Horrible! Credit score ruined
Vodacom ruined my credit score by stating that I’ve missed payments since from March 2024 to date and yet I’ve been making manual payments which are even being noted on the Vodacom app - This sucks to be quiet honest and sad at the same time because I’m being blocked from a lot of things. I’m almost done with my contract and I’m not even considering taking it up again!
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Vodacom's replyOfficial
22 Aug 2024, 07:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply22 Aug 2024, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team