Horrible Contract Cancellation process after upgrade has passed by over 3 years.

Horrible Contract Cancellation.

Hi all, I just want to share very poor experience at the hands of Vodacom. Firstly I took out a contract. I keep sending an email to cancel my contract as it has already passed upgrade time by over 2 years.

However, Vodacom does not respond and they keep handing over my name to law firms - I then settle the account and inform the attorneys plus Vodacom team to cancel.

3 months down the line I get a different law firm saying that I must pay the account as it has been handed over to them. I raise a complain that I have already requested to cancel the account and they then say I must settle to close the account, Which I did and expect cancellation.

Now its again another law firm coming with another email requesting me to pay because I have been handed over by Vodacom. Then I ask them if account is not closed they say account is still open at Vodacom.

So this tells me that all the emails and different attorneys are not actioning my cancellation requests for my account. Is this Vodacom way of milking me out the money because I am not even using the services as they have closed the modem and no more services.

I just want my name to be cleared because these is having a very negative to my profile.

Account Number - I***-9

I have all the proof of emails where I can share if needed, Vodacom is playing very dirty on me and I cannot allow these to continue. I am not gonna allow to be milked by Vodacom.