Horrible Client Service

I have cancelled my account numerous times but Vodacom just keeps debiting me. Had to call 6 times (still holding the line) for assistance. To which the agents drop the call, transfer me again and again to different departments. Then the line just drops. This is exactly why i will never again make use of any contract service of vodacom. The service is pathetic and they cannot even call back their clients when the call drops. This is by far the WORST service i have ever received.