SvS
Servaas van Staden-Coetzer
1 reviews | Active since Dec 2023
31 Jul 2024, 07:20
Horrible cancellations department
Horrible cancellations department. They can fruadelantly upgrade your account within seconds without your permission but takes days to call you back to fix it. Or not even call back at all
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
31 Jul 2024, 08:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Jul 2024, 08:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
SvS
Servaas van Staden-Coetzer's updateReviewer Update
31 Jul 2024, 09:44Have been waiting since friday when I logged the escalation for that call back. STILL WAITING
SvS
Servaas van Staden-Coetzer's update31 Jul 2024, 09:44
Reviewer Update
Have been waiting since friday when I logged the escalation for that call back. STILL WAITING