Horrible call centre agents

<p>On the 2nd of December 2016 at 00:18 I was treated very badly by on of your call centre agents, I do not remember his name but since you claim to record these calls, I called using the number ********** 303. It's shouldn't be hard to track down the person responsible for an overall rude tone and dropping of a call whilst I was still asking for help! </p>