WC
Wynand C

1 reviews | Active since Jul 2018

11 Jul 2018, 15:45

Horrible automated phone campaign by Vodacom

Vodacom just power dailled me by computer. I was given only one option, i.e. to press 1 and receive a quote for something. There was no option to opt out or to remove me from their list or to speak to a human. To make matters worde, they called with a private number which means I cannot even block the number. I was a Vodacom customer but I ported my number away from them due to their arrogance and incompetence and I will never ever consider them for anything. But this is a new low, even for them. Surely, this is *******?

0
Replies (1)
Vodacom
Vodacom's reply11 Jul 2018, 21:28
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team