Horrible and useless Vodacom Fibre

Vodacom Fibre have exceeded my expectation on horrible services. I regret the day I signed them as ISP. With poor speeds I made a request to cancel 4 months ago...they have delayed for ever. Finally they cancelled on their own accord but the line is not released to allow new service provider. They still pushing me and incoming provider post to post. I hate and dispise Vodacom