Horrible and disappointing service from Vodacom Fibre

What a horrible disappointing service from Vodacom Fibre. I moved into a new apartment where the only service provider for fibre is Vodacom. I did my application and everything was finalised by the 7th of December 2025. The Router was supposed to be delivered within 7 working days but it was only delivered on the 12th of Jan 2026. I was told activation would be from 30min to 24 hours, I am still not connected. I call Vodacom daily with my ticket getting escalated to speed up the service but nothing has been done. You can imagine the amount of data I have used in this era of streaming services. I am beyond disappointed and wouldn’t recommend their services to anyone. I have since called for a cancellation because I cannot wait for connection for two months like they have to first dig the fibre.