Horrible after purchase order support on Vodacom Black Friday

So, I have ordered a TV on Vodacom's android application on Black Friday.

My friend's have received a voucher, that they then had to redeem with digital planet to get their tv's, however I have still not received my voucher, and I have mailed vodacom many times with no response as of yet. My friends have already received their tv and I am still sitting here with nothing but my cash missing.

Please help me resolve my issue, as a matter of urgency.

Please contact me on: *** *** Order Id: (when i ordered it it was: 180650 ) but now on the order history page it is ***

I also got 2 sms's after the order with the following reference numbers: MOSK33084BF - Alarm clock YSZB20880BF- Hisense tv