RL
Rachel L
1 reviews | Active since Nov 2023
02 Dec 2023, 17:35
Horrible
Vodacom am still waiting for my complain to be resolved.. NOW AM NOT WIATING FOR THE PHONES AM WAITING FOR IT TO REMOVE MY OTHER APPLICATIONS ON THE SYSTEM...... IT IS ALWAYS ONE EXCUSE AFTER ANOTHER.. AM TIRED NOW AND AM A CLIENT.. FROM THE 24Th NOVEMBER UNTIL NOW, I HAVE NOT RECEIVED MY PHONES... DONT YOU CARE ABOUT CLIENTS.... The sale lady told me she has send emails but nothing has been done...
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Vodacom's replyOfficial
04 Dec 2023, 08:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team
Vodacom's reply04 Dec 2023, 08:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards,Vodacom Consumer Website Team