DV
Dine V

1 reviews | Active since Nov 2023

01 Nov 2023, 14:58

Horrible

Terrible ssrvice.

Cancelled an account in beginning of October. The guy went on and on to migrate the account. Still was a problem, I called again to cancel the whole contract.

I was told from the beginning it can be cancelled from the 1st of Oct

Yet they bill me in Nov.

This is not wat was told. They dont do there jobs.

After I had to phone 3 weeks long back and forward i get a feedback. But now i still have to pay for their mistakes. They did not cancel it as i was told. They still want to bill me end of Nov.

VODACOM IS TERRIBLE. THEIR SERVICE IS HORRIBLE.........

WHY CANT ANYONE JUST ASSIST AT VODACOM!!!!!!!!

I can even get a manager to help me.

0
Replies (1)
Vodacom
Vodacom's reply02 Nov 2023, 07:44
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team