LS
Lodene S
1 reviews | Active since Jan 2020
08 Jan 2020, 15:35
HORRIBLE
HORRIBLE! it has been 4 days trying to cancel a contract with Vodacom. Been put on hold for more than 6 minutes just to have the phone to be put down in my ear , but as soon as I phone the upgrade department they very quick to answer. I am very disgusted in Vodacom's service as I cannot cancel in store.
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Vodacom's replyOfficial
09 Jan 2020, 07:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2020, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team