1 reviews | Active since Sept 2015
********** Technology and Disgusting Service
<p>I signed a contract with Vodacom for the Samsung S7 about two months ago. </p> <p>At the beginning of December, I sent it back to the branch where I signed the contract because after only two months, the touch screen of the phone kept on doing it's own thing. I can't even call someone without the screen just going off to something else.</p> <p> </p> <p>When I sent it in on the 10th of December 2016, they said it would take up 7 to 14 days. Now that it's the fourteenth day, I went back I could finally get my phone back for the festive season. Only to find disgusting service that claims "there's nothing we can do."</p> <p> </p> <p>Two months. For a cellphone and I'm expected to pay for for 24 months.</p> <p> </p> <p>**********ly disappointing. </p>
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
