********** SERVICE - UNRESOLVED QUERY

I have been trying since 26/04./2021 to cancel my one month subscriptions with Vodacom Fibre, I have made more calls than I care of count and still I have not been sorted out, you can never speak to a manager or a person that can make a decision.

Countless emails are ignored and go unanswered to and every time they tell you to log a new SR number, I need someone of management level to call me to get this sorted out, There is no customer service or treating your customer fairly.

They don't even have the right telephone numbers there on the system

SR210426 - 501960 SR210510 - 56**** SR210519 - 518772 SR210824 - 981150