********** Service and incompetence

<p>You wont believe that i am still holding the line while i type this mail. On tuesday i have app**** for a business router online and the lady by the name of Mellisa Ramluggan assisted me, once i signed documents she now stoppe/took time to respond to my mails. The router which they claim is plug and play is still not working now as well. I have phoned from their technical department, aftersale department ,activations department and new business dela department. Everyone lies and sometimes hung up on me. It seem like no one knows what they are doing there. Every time i call i get a new agent and have to explain myself then transfared to the other department and they told me they will activate my line in two hours. since they delivered the modem on wednesday its still not activated, the sales lady i spoke to now tells me its not her responsibilty and hers was just to get me an order. for the past two days i have'nt been working trying to sort this out on the line and have lost 18hrs of work, which cost me money. i think she also **** about LTE covarge in my area because on of their own technicians told me the modem doen't reflect like it has LTE signal... Can someone who can offer me better service contact me and i will sent this trash Bac****</p>