DS
David S

1 reviews | Active since Nov 2016

06 Nov 2016, 14:55

********** Service

<p>During Oct 2016 I upgraded data contract</p> <p>November Month was not allocated Data</p> <p>Took one week to allocate said Data</p> <p>Data was taken off a day later</p> <p>Vodacom can not explain why as systems do not allow them an answer</p> <p>I must now wait 7 working days for an answer</p> <p>Does Vodacom not realize what strain my Business takes with two weeks of no access to information </p>

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2016, 07:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team