KP
Kim P

1 reviews | Active since Apr 2019

08 Apr 2019, 19:12

********** service

********** service from vodacom. A month ago we changed our subscription with vodacom to unlimited wifi. Vodacom cancelled the contract at the end of the month as they didn't understand. Ever since then we been suffering to get the wifi sorted with no helpful assistance from vodacom. They brought a new modern last week Wednesday which was not configured...we are still waiting for someone to assist and I am running out of patience. Vodacom needs to get more competent people that understands customer service. I want someone to come out immediately to sort out this mess

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Replies (1)
Vodacom
Vodacom's reply09 Apr 2019, 06:35
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,