GB
Gerrit B

1 reviews | Active since Mar 2015

11 Mar 2015, 23:26

********** poor service from VODACOM

Below is the comments I have sent to VODACOM:<br> <br> I am a VODACOM customer since 2000 and currently I have three cellphone lines at Vodacom. My personal <br> <br> line I had ported to MTN and decided to port it back to VODACOM.<br> <br> To cut a long story short, on 19 Feb 2015 I ordered new phone online with the expectation that I will receive it the following day 20th or on the latest on 23 Feb 2015. Today is the 11th of March 2015 and I still do not have a functional phone. In the meantime I must have spent at least 90 minutes on the phone (MTN paid minutes), hearing false promises, half truths an probably full lies. I have had enough and want a counter performance from VODACOM not later than 12 March 2015. I am going to Hello [URL Removed] and what ever other means I find possible to inform the world about the ********** poor service I receive from VODACOM. I lack the words to express my frustration and am biting on my teeth to contain myself. Phone me

0
Replies (1)
Vodacom
Vodacom's reply12 Mar 2015, 07:27
Official
Hello GerritBez,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites